This site is paid for by a local appliance repair company. When we tell you to call a pro, we send you to them. This page says what happens when you call, and what to have ready.
Why do the guides send you to them?
Because they pay for this site. We don’t rank repair shops, and this page doesn’t claim they are the best in town. It tells you what to expect, so you can decide.
They don’t decide what our guides say. [What say the paying company has over what we write: Scott to confirm.]
What do they fix?
[The appliances and brands they fix: Scott to confirm. On the kickoff call he named fridges, washers, dryers, dishwashers, ranges, ovens, cooktops and wall ovens, garbage disposals and dryer vent cleaning.]
Where do they go?
[Service area: Scott to confirm.]
What does a visit cost?
[The visit fee, and whether it counts toward the repair: Scott to confirm.]
What happens when you call?
- [Who answers, and when: Scott to confirm the hours.]
- They ask what the appliance is doing, and its brand and model.
- They book a visit. [How soon: Scott to confirm before we say same-day.]
- [Whether the tech gives a price before starting work: Scott to confirm.]
What should you have ready?
- The brand, and the model and serial number from the label on the appliance.
- What it’s doing, and when it started.
- Whether it’s still under warranty. Our guide on whether a local repair shop voids your warranty explains what that means for who can fix it.
What if you’d rather call someone else?
That’s fine. Every guide answers its question either way. If you hire anyone, our guides on whether a repair tech needs a license in Indiana and when you can cancel an in-home repair are worth a read first.